Ok *** is going on? Under the Samsung members app when I went into support it used to list my current phone and showed the warranty status. I have 2 years care+ and now after logging in it says my warranty is expired. Luckily I have copys of the original emails with all the data. This may be my last Samsung because since the last update my camera is acting up and that's exactly what happened to my previous Note 20 ultra. It's like Samsung is intentionally damaging phones so you have to buy another one.
We are sorry to hear that you have gone through quite a frustrating experience, with the warranty display error and issues with the camera.
Clear Cache and Reinstall Samsung Members: Sometimes clearing the app’s cache or reinstalling can help reset it to display updated information.
Check Samsung Account: Log into your Samsung account on the official website and check your device's warranty status under My Products. This might show updated information even if the app is glitchy.
Regarding the camera acting up post-update, it's unfortunate to experience issues.
Open the Camera's Settings and Reset the Camera. Please try Clearing the camera app’s cache and data. Go to Settings > Apps > Camera > Storage and select Clear Cache and Clear Data and Reboot.
Open the Samsung Members app and Click on Support > Phone Diagnostics and run the Diagnostics for the Camera. See if you get any error messages?
If that doesn't work, please perform wipe cache partition and check for the issue. Below are the steps to perform clear cache partition.
1.Turn off the unit.
2.Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options).
3.Press the volume down key repeatedly to highlight "wipe cache partition".
4.Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted.
We are sorry to hear that you have gone through quite a frustrating experience, with the warranty display error and issues with the camera.
Clear Cache and Reinstall Samsung Members: Sometimes clearing the app’s cache or reinstalling can help reset it to display updated information.
Check Samsung Account: Log into your Samsung account on the official website and check your device's warranty status under My Products. This might show updated information even if the app is glitchy.
Regarding the camera acting up post-update, it's unfortunate to experience issues.
Open the Camera's Settings and Reset the Camera. Please try Clearing the camera app’s cache and data. Go to Settings > Apps > Camera > Storage and select Clear Cache and Clear Data and Reboot.
Open the Samsung Members app and Click on Support > Phone Diagnostics and run the Diagnostics for the Camera. See if you get any error messages?
If that doesn't work, please perform wipe cache partition and check for the issue. Below are the steps to perform clear cache partition.
1.Turn off the unit.
2.Press and hold the volume up button and press and hold the on/off button. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options).
3.Press the volume down key repeatedly to highlight "wipe cache partition".
4.Press the Power key to select. Press the Volume Down button to highlight "Yes" and press the Power button to select. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted.
I clear cache on camera app and rest settings and now I have the annoying shutter sound back and no way to turn it off. Why woukd they remove that feature? Honestly I want to go look at a Google phone.
So the problem was the camera lens protector. It was in perfect condition but for some reason since the Oct 1 update it was causing issue. Pretty weird. Glad it's fixed.
