Samsung Care plus not added even after 2 MONTHS

[EddiePaul]

I bought Samsung care plus for 249CAD+tax along with my s22 ultra on February 24, 2022. 

Till Date the Samsung care plus plan has not been added to my IMEI. Why?

[Axton]

Hi, We sincerely apologize for the inconvenience caused to you.

Please check the direct message by following the below instructions and reply to us with the requested information.

Log in to the web version of Samsung Members community Canada

(Link: https://r1.community.samsung.com/t5/community/ct-p/ca-community ) and click on the Message icon at the top right(Samsung Members) >> Inbox >> Reply to the DM (Direct Message).

OR

Viewing your Direct messages Inbox from your device.

1. On the Members app go to the Community tab.
2. Click on your profile picture and username.
3. Click on Direct message.

[Deeezzyyy]

You should call them and get them to send you a confirmation email.

I was able to get mine after a month. After chatting and calling them about 20 times...

[cmdacos]

I got my email this week for my tab s8 ultra which was ordered the week preorders went live. It's coming for you

[Deeezzyyy]

Congrats. I'm still waiting to get mine for my S8 Ultra.

The smartasses over at Samsung put it on the promotional buds 2 instead of on my tab and now they need to send it "to their team to fix"...

On my invoice, the care+ was clearly put against the Tab though. I guess Samsung makes screen too bright nowadays, it blinded their employees and they can't read properly anymore.

[RedDogRabbit]

"Due to the overwhelming success".. 🙄 

[EddiePaul]

just got it added