- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-21-2024 01:57 PM in
Galaxy SI purchased a subject line phone in June, Bell is my carrier. I have twice tried to travel to US and wanted to use my roaming data, which Bell confirms is available for my account. The phone will not permit me to use roaming data.
Is use of roaming data a feature that can't be used by this version of Samsung phone?

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
11-21-2024 02:05 PM in
Galaxy SHi Members_UT6efEU,
The inability to use roaming data on your Samsung phone (purchased in June, with Bell as your carrier) is not due to the phone's model or version, as the Samsung phones, including those sold by Bell, are fully capable of using roaming data. The issue is more likely related to settings, carrier configuration, or restrictions on your account.
Confirm Roaming Data is Enabled: Go to Settings > Connections > Mobile Networks. Ensure Data Roaming is turned on.
If it’s already on, toggle it off and then back on to refresh the setting.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-21-2024 02:12 PM in
Galaxy SUnderstood - i can receive calls and SMS texts while roaming, but cannot use roaming data which made me confused about the cause.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-24-2024 02:00 PM in
Galaxy SI suggest you contact Bell to confirm and troubleshoot.
Restarting your phone or checking for updates might also help.
