Original topic:

Samsung Health shows Invalid keywords used

(Topic created on: 03-09-2021 12:41 AM)
283 Views
Rolandoz
Beginner Level 2
Options
Galaxy S

Recently Samsung Health on Android shows "Invalid keywords used" for several users in the "Together" section. I have verified with one of the other users and he also sees it on his Samsung S10. We did not change anything. A cache and data clearing and reinstallation of the app did not solve the problem. It must be a bug after the latest upgrade. See attached picture.

 

Rolandoz_0-1615279240432.png

 

Can we do anything to fix this problem or do we need to await an update from Samsung?

0 Likes
4 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Don't know, if there's any connection to recent reports of inappropriate content, being seen in Samsung Health challenges, and this "invalid keywords" error?  I suspect that it may be Samsung's effort to prevent the inappropriate content from surfacing again?

mytech
Expert Level 3
Galaxy S
Yup 🤙👍
Valeriya
Moderator
Moderator
Options
Galaxy S

Hi Rolandoz, Please make sure that the Samsung Health app is updated to the latest version. From the Play store, Tap Menu(the three horizontal lines), tap My apps&games and then tap Update. If the Samsung Health app requires an update, tap Update next to it. Then reboot the device once and get back to us with the results.

0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

In case you missed it, he's already said that he uninstalled & reinstalled Samsung Health. So he can't have anything other than the latest version, unless he downloaded it from apk mirror.