Original topic:

Samsung internet browser

(Topic created on: 01-01-2025 06:28 PM)
91 Views
Bb_2019
Active Level 1
Options
Galaxy S
The Samsung internet browser keeps hanging everytime I type in the address bar. I tried clearing cache and all the usual suggestions but still hangs. Surprisingly the beta version works great. Does anyone know how to fix this issue? 
Thanks
0 Likes
1 Comment
Helenna
Moderator
Moderator
Options
Galaxy S

Hi Bb_2019,

We are sorry to hear this issue from you. Here are some steps you can try to resolve the problem:

Open Samsung Internet and go to Settings > Privacy and Security > Delete Browsing Data. Select Cookies and Site Data and Cached Images and Files and clear them. If the issue persists, go to Settings > About Samsung Internet > Reset Settings to reset the browser to default.

If you use browser extensions, one of them might be causing the hang. Go to Settings > Extensions and disable them temporarily to see if it resolves the issue.

Uninstall the Samsung Internet and reinstall it: Long-press the app icon > Uninstall or Disable (if pre-installed). Reinstall from the Galaxy Store or Google Play Store.

Ensure Battery Optimization isn't restricting Samsung Internet: Go to Settings > Battery and Device Care > Battery > Background Usage Limits and ensure the app isn't being restricted.

Please ensure that your device software is upto date.

Thank you.

0 Likes