Samsung pass not working

[golfguy]

Yet finger scan works on my other application 🤔 

[RedDogRabbit]

I'd start by Clearing Cache & Data for Samsung Pass, Then remove all your Finger Prints & Reboot.

Set up your Finger Prints again & Samsung Pass. 

See if that works 

[Georgine]

Hi golfguy, please try the suggestions provided by RedDogRabbit and get back to us with the results.

[golfguy]

Did what was suggested and still having the same problem

[Georgine]

Hi, please check if there is any update available for the app.