Now we all know why when you contacted Samsung Support they will NOT help you with solutions, just template/robotic answers: they did not get paid by Samsung.
Link: https://www.theverge.com/2022/5/13/23067868/samsung-expert-ibbu-terminated-pay
In the article published on May 13, 2022 entitled: A Samsung.com 'expert' has been fired after speaking up about working for free it elaborate how Samsung Mobile pushed their staff to answer chats, unpaid, just to boost performance numbers for the company.
Experts often found themselves dealing with support questions from people having issues with their phones or orders instead of inquiries from customers trying to decide whether to go with the S22 Plus or Ultra.
To make matters worse, the “Experts” are only paid on commission, meaning they are extremely unlikely to see a single cent for answering support chats.
