Original topic:

Sim card restart

(Topic created on: 04-26-2022 05:55 PM)
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Draval
Active Level 1
Options
Galaxy S

Hi everyone, I got a new s22 when it came out and everytime I change my sim card it makes me restart the phone and it resets everything. This had never happened with my s10 or the s8 I had before, I have the two same sim cards (a Canadian and a Mexican). Is there a way to fix this, it is a pain. 

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17 Comments
RedDogRabbit
Expert Level 5
Galaxy S

A forced Factory Reset, should ONLY happen the first time you insert the SIM in a new phone, which is intentional by design. 

I think that you're saying that it's happening every time you swap SIMs? 

Draval
Active Level 1
Galaxy S

Yes it happens everytime with the new phone, if I change sims in the S10 it doesn't happen, only in the s22

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iFlYSoLo
Expert Level 5
Galaxy S
It will, everytime you swap a SIM. for whatever reason, samsung phones do that to adjust carrier settings. It's a pain agreed, but no way around it. Unless you get an iPhone lol or a secondary phone for the second SIM.
RedDogRabbit
Expert Level 5
Galaxy S

But a SIM with a different phone number, or different Carrier? 

Pretty sure that I've occasionally replaced a SIM, but it was always the same Carrier & number.. 

This would be a prime example of why Samsung should enable Dual SIM on all the devices that have the necessary hardware. 

A forced Factory Reset because you travel for business, or even vacation is nuts!

 

iFlYSoLo
Expert Level 5
Galaxy S
Doesn't matter, I have tried both ways..restart every time. Yes dual sim would be nice... but...
Draval
Active Level 1
Galaxy S

different sims, different countries, different numbers

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Draval
Active Level 1
Galaxy S

This is a new ocurrence with the s22 it did not do it with the s10, same sims, if I do it with the s10 right now it doesn't happen 

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iFlYSoLo
Expert Level 5
Galaxy S
Happens with my z flip 3 too...
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Helenna
Moderator
Moderator
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Galaxy S

Hi, This is a SIM Profile phenomenon. When you are inserting different SIM card, switching service provider, Canadian Samsung phone will do reset in order to load the apps specific to the new provider.