Original topic:

Smart Lock - Trusted Devices Missing

(Topic created on: 09-21-2023 04:54 AM)
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NewToSamsung
Active Level 4
Options
Galaxy S
For the last couple of days I have had to constantly use my PIN or fingerprint to access my S23 Ultra. This morning I had a few minutes and looked in to why. I am an old codger and have hearing aids and I also have a Fitbit both of which I have set as trusted devices. 

I was rather surprise to find Trusted Devices is missing from Settings -> Lock Screen -> Smart Lock. 

I then wiped the cache partition and that did not help. 

Is anyone else experiencing this issue? Any suggestions on how to resolve it?
84 Comments
liberlamare
Beginner Level 4
Galaxy S

with the help of a user from another forum I succeeded

go to settings - security and privacy - updates - click on google play system update -the phone will automatically restart and the function will reappear. SuccessScreenshot_20230923_080933_Settings.jpg

Bojangles88
Beginner Level 2
Galaxy S

Thanks! That solution worked on my S23 Ultra

twscat1
Beginner Level 2
Galaxy S

On my Pixel 7 I had the same issue.

It is now called Extend Unlock in Android 14.

To locate it with the new name, go to:

Settings > Security & Privacy > More Security Settings > Extend Unlock

You should then see the screen you are familiar with.

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RedDogRabbit
Expert Level 5
Galaxy S

No one has Android 14 (One UI V6.0) in Canada yet.

Yes we know that Google has changed Smart Unlock. 

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LLucas69
Beginner Level 2
Galaxy S

I have the same issue with my Ultra 24S,  had a hard time finding something that will keep my phone unlocked at home.   I could not find the "Smart Lock" settings.

 

My older phone (Note 😎 had the "Smart Lock" feature where I can edit any of the "trusted devices".

 

However, after quite some time, I found this.............

 

Go to "Settings".  Scroll to "Lock Screen and AOD" (or similar "Lock Screen" setting,  then go to "Extend Unlock".)  

 

The "Extended Unlock" seems similar to the older phones "Smart Lock" feature.

 

Here you should see the following settings you can edit:

 

On-body detection, Trusted Places, Trusted devices.  It's similar to the "Smart Lock" feature in some of the older phones.

 

Hope this helps!

 

 

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