Original topic:

Trio Wireless Charging pad issues

(Topic created on: 09-22-2021 07:56 AM)
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DLaw
Active Level 6
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Galaxy S
First of all, love having a charging pad capable of charging all my galaxy devices at once if needed. The only caveat I have is that for my s21 Ultra, the charging times don't line up with actual time on charger. For example, the charging time will say 2hrs 15mins to full at 11pm, but if I happen to wake up at, let's say, 4am, it shows an hour until full still. Waking up at my normal 7am, it'll say 40 minutes to full. I don't know if anyone else has noticed this. I've looked at all the battery and charging options in settings and don't see where this discrepancy could come from. The other devices I have charge fine. 
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4 Comments
Georgine
Moderator
Moderator
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Galaxy S

Hi, Could you please confirm if the fast charging option is enabled on the phone?

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DLaw
Active Level 6
Galaxy S
It is, both fast wireless and super fast charging options are on
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Georgine
Moderator
Moderator
Options
Galaxy S

Hi, please perform the wipe cache partition of the device and check if it works fine.

Turn off the device.

Press and hold the Volume Up key and the Bixby / Power key.

When the Android logo displays, release both keys.

An 'Installing system update' message may show briefly before the Android Recovery menu options appear.

Press the Volume down key several times to highlight "Wipe cache partition". Press Bixby / Power key to select.

Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.

When the process is complete, Reboot system now is highlighted.

Press the Bixby / Power key to restart the device.

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DLaw
Active Level 6
Galaxy S
The s21 ultra does not have a dedicated Bixby button...
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