Ultra s20 data issue

[Andreyxxl]

Hi guys, I use Spotify. when Iam leaving home o work, where I have WiFi connection , and driving (walking away) away from wi fi coverage zone, internet, Spotify, mobile data works for 1-3minutes, and then it stops. I'm trying to open any web site, and it show that I am offline. I need to reboot my cell phone, so I will have data avaliable. I did try do factory reset , and did reset of network settings, did replace simcard, it didn't help. Talked online with Support they told me to do same thing that I've done already, saying its should solved with software Update, but there is no **bleep** for such updates.  Does anyone has such issue? My wife has same Ultra20- 0 issue. Is this smth wrong with hardware or software? 

[Kel212]

Hi Audreyxxl

try going into developer options and activate mobile data always active toggle

[Andreyxxl]

found it, did switch, will try and will let you know! thanks for advice

[Andreyxxl]

did try, dint work:(

[Kel212]

sorry to hear that,

I thought it might work because sometimes the phone will stay on the wifi network even if there is no internet

[Tallman]

Hi Andreyxxl, for curiousity, which carrier you are using?

[Andreyxxl]

Bell, my wife has same phone - 0 issues

[Andreyxxl]

mine also got dead pixel, over the camera

[Andreyxxl]

and I did check its not only when Spotify or other streaming app, just simply cuts off wifi from 4G. no matter if any app is on

[Andreyxxl]

see attached a moment when I've stepped out of wifi and it did cut data connection