Ultra s20 data issue

[Andreyxxl]

Hi guys, I use Spotify. when Iam leaving home o work, where I have WiFi connection , and driving (walking away) away from wi fi coverage zone, internet, Spotify, mobile data works for 1-3minutes, and then it stops. I'm trying to open any web site, and it show that I am offline. I need to reboot my cell phone, so I will have data avaliable. I did try do factory reset , and did reset of network settings, did replace simcard, it didn't help. Talked online with Support they told me to do same thing that I've done already, saying its should solved with software Update, but there is no **bleep** for such updates.  Does anyone has such issue? My wife has same Ultra20- 0 issue. Is this smth wrong with hardware or software? 

[Tallman]

I don't have S20, just check if you have

Settings →Connections →Wi Fi → 3 dots on top right→Advanced

Switch to Mobile
Can you verify is turned on ?
If not,enable it and test it out.

[Andreyxxl]

looks fine?

[Kel212]

yes that's how you want it to be.

did you try it ?

[Tallman]

yes, looks fine.

Maybe you can try this as well.

Settings→General Management →Reset → Reset Network Settings

Then test again

* Make sure you have Wi Fi SSID and Wi Fi Password in hand.All network history will be removed.

[Andreyxxl]

it's like this by default, and not working

[Andreyxxl]

did try reset of network and hard reset as well, no luck

[Tallman]

🤔 That's wierd.

[Tallman]

Have you try Wipe Cache Partition?

[Tallman]

Run Wipe Cache Partition - step by step 1. Switch off the Samsung Galaxy S20 completely 2. Press and hold the Volume up key and the Power/Bixby key simultaneously. 3. Release the buttons when the Android recovery screen appears on the display. 4. Use the Volume down key until you highlight "Wipe Cache Partition". 5. Press the Power/ Bixby button to select the entry. 6. confirm the operation again by selecting "Yes". Use the Volume Quiet key to do this. Now the Wipe Cache Partition will be executed, which usually takes only one second. Then select "Reboot System now"

[Andreyxxl]

Wipe Cache Partition- is this the same idea as hard reset?