Original topic:

Unable to add my work mail because of custom os on samsung s8

(Topic created on: 03-25-2023 05:29 AM)
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whizzie
Beginner Level 2
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Galaxy S

I am unable to add my work mail to my Samsung s8 phone. Every time I try to add it, it shows an error that says something like "cannot set up work profile because of the privacy policy of the custom os installed"

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2 Comments
Galaxy S
Work profile usually require UEM system to work. Contact your company IT should able to help you out.
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Helenna
Moderator
Moderator
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Galaxy S

Hi, yes as said by Tallman work profile is activated using a UEM solution.

Please try to contact your company IT as they will be able to help you accordingly.

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