Original topic:

video modes crash on s9 after security update

(Topic created on: 05-24-2019 11:23 AM)
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kameron
Active Level 3
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Galaxy S
So around the newest security update my camera works fine but when it video mode or super slow motion my phone lags and then it starts to show a very laggy video and never ends up recording, sometimes it works fine but very rarely it usually lags then the phone heats up and then eventually it crashes and ots impossible to stop because the home button and power puttons do nothing until its done lagging its very annoying and i dont know what to to to fix it
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5 REPLIES 5
Galaxy S
Try this:
Settings - Apps - Scroll down to the Camera - Storage - Clear Cache & Data for the Camera - Reboot & see if it's fixed 🐧
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kameron
Active Level 3
Galaxy S
ive tried that it improved a tiny bit but still lags and crashes just not quite as much but still very annoying
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Galaxy S
Then try this:

Power Off your device:

(Press & Hold Power + Bixby +Volume UP until you feel the phone vibrate - Release ALL Three buttons - Wait a few seconds until you see the Recovery Menu - Use the Volume button to Scroll down to - Wipe Cache and Select it with the Power button - Wait a few seconds until the Recovery Menu defaults to "Reboot Now" - Select it with the Power button - Wait until the phone finishes the Boot & test your Camera again 🤞
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kameron
Active Level 3
Galaxy S
ok ill try that
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kameron
Active Level 3
Galaxy S
ok i did it just now and so far its working ill keep updated if it happens again