Original topic:

What is this?

(Topic created on: 08-07-2024 05:53 PM)
161 Views
kahlua67
Active Level 6
Options
Galaxy S
Recently, now when I go into my gallery, I get this folder. How do I stop it from showing up?

image


image


7 Comments
Galaxy S
Inside the folder, the first file is it a video file? I have few folders like this, which seems like Gallery app cannot play that video or video type not supported.
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kahlua67
Active Level 6
Galaxy S
I have no idea what this is. Just recently it's been doing this.
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Galaxy S
So, are you able to see the picture?
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kahlua67
Active Level 6
Galaxy S
No. I always end up deleting it. About 10 minutes ago, I edited a photo and saved it(the pic was saved in the folder(camera, screenshot, etc) , and that's when it did it again. Makes that folder.
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Galaxy S
Are you editing the photo using Gallery app or other apps?
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kahlua67
Active Level 6
Galaxy S
Gallery. I have always done this for yrs. I haven't changed doing anything. This just recently started happening
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi kahlua67,

Sorry to see that you have encountered this issue. As said by Tallman the photos or videos in the Gallery app might not supported.

Please restart the device, this will refresh the device and address any temporary issues that might be causing the issue.

Thank you.

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