While playing game I can't exit without locking my phone

[AJDrinko]

While I'm playing games on my S20FE I can't swipe up to bring up the back or home buttons. Other notifications come through but ai can't access them.

I've tried to force stop the game launcher and the games. It is happening on all games. Priority mode is switched off and I've changed no settings since the launcher update.

The only way I can escape the game is by locking the device and unlocking it as the buttons appear for about a second.

Anyone able to help?

[RedDogRabbit]

I think that in most cases, you can Swipe from the Right to minimise the game, or Swipe down from the top.

Works for me on my S20 Ultra & Using Samsung's Gestures. 

[AJDrinko]

I just tried to do this, no luck. This is throwing a curveball at me, I'm normally pretty good at figuring this kind of stuff out. It's only been like this since the latest software update

[RedDogRabbit · Accepted solution]

Latest update shouldn't have caused any problems, but you can try Booting into Recovery and wipe cache, shouldn't be necessary, but painless to try. 

[AJDrinko]

I will give that a go

[AJDrinko]

Just wiped the cache partition and repaired apps in a reboot and that seemed to do the trick! thank you :)

[RedDogRabbit]

Happy that was the solution 👍 

[Georgine]

Hi, Glad to see that the issue got resolved. Thanks for the response, RedDogRabbit.

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