Original topic:

Wireless Charging not working "wireless charging paused." S20 Ultra

(Topic created on: 09-11-2021 07:33 AM)
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Vleadz
Active Level 1
Options
Galaxy S
Hello!

My S20 Ultra 5G is not wireless charging. It starts charging and after some 5 seconds it says "wireless charging paused".

I have 2 wireless chargers that are working perfectly (tested with 2 other phones) and are Qi WPC certified.

The phone was wireless charging perfectly with these chargers a few months ago.

Do you have any suggestion?
18 Comments
Valeriya
Moderator
Moderator
Options
Galaxy S

Hi Vleadz, I suggest you to remove any cases, skins, or protectors from your phone. They could be blocking the wireless signal. 

If headphones are connected to your phone, it could block the phone from charging. Disconnect the headphones or place your phone in a landscape position. Do not use your phone while it is wirelessly charging.

If a charger or USB cable is connected to your phone, the wireless charging feature may be unavailable. Disconnect any cables from the phone's USB port. 

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Vleadz
Active Level 1
Galaxy S
I removed my case and there seems to be like a loop in Wireless Charging Paused. Every few seconds it says that message and a small vibration (if screen is on). Really annoying..
Nothing connected. Bluetooth and NFC disabled. No USB-C connected. Not using the phone.
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RedDogRabbit
Expert Level 5
Galaxy S

Did you try Rebooting the phone?

I've seen this happen before with USB cable charging & a Reboot resolved the issue. 

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Vleadz
Active Level 1
Galaxy S
I tried rebooting it.. I also had a software update recently. Not fixed
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Vleadz
Active Level 1
Galaxy S
Did you read the post? The issue is related to the phone.
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RedDogRabbit
Expert Level 5
Galaxy S

Read the post & respond to the questions, Nah, too time consuming lol 😂 

Galaxy S
Is the problem started suddenly? Or after you have done phone updates?

Also, do you have Fast Wireless Charging enable under Battery settings?
Vleadz
Active Level 1
Galaxy S
As I ignored the issue at first and switched for a cable. I cannot 100% say that it is after an update.
Yes, tried with that option disabled and enabled.
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KOTS21
Active Level 10
Galaxy S
I think the big 2 Samsung and Apple want you to use their chargers that happened with my son's iPhone and me right now in using a a50 so no wireless charging but I have the official Samsung trio wireless charger waiting for my z fold 3 to charge with my watches and buds.