guitargod
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01-05-2024 09:50 AM in
Galaxy S
Hi,
I'm in Canada and just got the s23 fe...now I'm just wondering if I needed repairs or for it to even be replaced would I need the box and receipt??
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01-05-2024 10:19 AM (Last edited 01-05-2024 10:22 AM ) in
Galaxy S
That would definitely be recommended as there is information on the sticker on the box such IMEI, model number, etc. I am not sure if the receipt would also be required. I would make a back-up photocopy of the receipt to keep for your files.
guitargod
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01-05-2024 10:22 AM in
Galaxy S
The problem is I have seemed to have misplaced everything..except the bottom of the box.
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01-05-2024 10:25 AM in
Galaxy S
🤔🤔 I am not sure what else to recommend. If anyone else has any other suggestions that would be great.
sharurocks
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01-05-2024 10:58 AM (Last edited 01-05-2024 11:01 AM ) in
Galaxy S
For samsung authorized repairs or replacements
..your IMEI is enough...while you contact support all they ask is your IMEI no and other shipping and email address....samsung knows the device activated date and warranty by your IMEI...
And for box...samsung will send the box and shipping labels for any repairs or replacements...you no need to pack the original box...sometimes they don't even ask for accessories either to ship like charging cable or charger brick(if they did provide 😉)
..your IMEI is enough...while you contact support all they ask is your IMEI no and other shipping and email address....samsung knows the device activated date and warranty by your IMEI...
And for box...samsung will send the box and shipping labels for any repairs or replacements...you no need to pack the original box...sometimes they don't even ask for accessories either to ship like charging cable or charger brick(if they did provide 😉)
guitargod
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01-06-2024 07:30 AM in
Galaxy S
Hey thanks a lot buddy..thats relieving..I have another issue. I think the box could have been stolen from my apartment and it has my model and imei number on it..it was only 1 person I know could have done it..but she is "tech savvy"..are they able to *** my phone or anything else with that info??cause my phone stopped being connected to my network even though my modem and everything else was working..it could have been a glitch but idk..sorry for constant questions..but im a little new to this
