Original topic:

YouTube app not working

(Topic created on: 05-05-2024 04:38 PM)
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EC1
Active Level 2
Options
Galaxy S
I can't open the YouTube app anymore. When I tap on the YouTube app, it gets stuck on the logo and after minutes, it shows, YouTube isn't responding. How to fix this?
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5 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Go to Settings > Apps Search for YouTube & Click on it > Scroll down to Storage & Clear Both Cache Data for the app & Reboot. 

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EC1
Active Level 2
Galaxy S
I did it and the problem still continues before. Now it's finally working again!
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RedDogRabbit
Expert Level 5
Galaxy S

It's probably working, because you cleared the app's Cache & Data.

Generally, if an app won't open, that's the first thing to do, and usually it's the solution. 

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EC1
Active Level 2
Galaxy S
The issue is happening again on May 31, 2024. And also, clearing the cache does not solve the problem.
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi EC1, we are glad to hear that your issue with the YouTube app has been resolved and appreciate your efforts in trying the necessary trouble shooting steps to solve it.

Please get back to us if you require any further assistance in the future.

Thank you. 

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