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10-27-2023 11:56 AM in
Galaxy ZAfter the latest Android 13 update, my USB-C Ethernet adapter no longer works.
It still sees the adapter, and still sees that there's a link, but never seems to let you use it as an active connection, and even if you disable mobile data and Wi-Fi, still won't use the Ethernet adapter.
You never seem to get the Ethernet jack in the title bar either...
I tried different adapters, different cables, different ports on my switch, no luck. I also tried formatting the cache partition, and resetting network settings, also with no luck.
I use my phone as a replacement for a laptop in IT, so using an Ethernet adapter is kind of critical when on-site and troubleshooting.
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10-27-2023 02:59 PM in
Galaxy ZDid you try going to Settings & Search for "Reset" and Reset the Network Connection?
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10-27-2023 03:04 PM in
Galaxy Z- Mark as New
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10-27-2023 03:28 PM in
Galaxy ZSorry I missed that you Reset the Network Settings.
Have you tried using Samsung's Diagnostics on the Samsung Members app?
I'm not sure if it will tell you much, but it might give you a better idea?
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10-27-2023 04:36 PM (Last edited 10-27-2023 04:37 PM ) in
Galaxy ZBut it can see that there's an ethernet cable plugged in just fine... it just doesn't do anything with it...
my switch can also see that my phone is connected to the network, but my phone never asks for an IP address, and never seems to actually try to communicate on the network.
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10-27-2023 07:36 PM in
Galaxy ZMy phone is now working with ethernet adapters again.
