My "about phone info" says I have an Esim but I dont

[doobydude]

In my settings my phone says it has a sim number and an esim number in my about phone section of settings and i don't have a second esim number or anything else. I just recently had to factory reset my phone the hard way due to forgetting the screen unlock code (again) but I've never had a second number on my phone. So this is weird

[JohnH]

Is it the IMEI? Or an actual phone number?

[Deeezzyyy]

Referring to your post, you said it's under "about phone" in settings.

That screen only shows IMEI and serial numbers and wtvr else info of the phone. It doesn't show the actual phone numbers in that particular screen.

So basically it just means that your phone has an IMEI number that is compatible for eSIM.

It doesn't mean you have a second number.

[JamesStewart]

It does show the phone numbers. I have both eSIM and SIM on my Z Flip4. If I go to Settings >> About Phone, both phone numbers are shown there.

[Deeezzyyy]

Huh... I guess it updated now to show it. Before it didn't. Lol my bad then

[Nylah]

Hi doobydube, can you please provide us the model of your device to assist you better.