Hey Samsung Members – thanks so much for joining the first ever live ‘ask an expert’ program in our community forum. We are excited to get started and look forward to answering all your questions! Below is a quick overview of the format we will use to ensure that everyone can follow along and to give you all the opportunity to have your questions answered. The event begins at 4PM EST sharp - and ends at 5PM EST. any questions that are still unanswered will be replied to via the community after the event.
Format:
Please post one question as a “Comment” in this discussion thread
The moderator will use the ‘reply’ function in the comment to your answer question based on the Expert panels’ input
Only one reply per comment will be made during the event – if there are follow up questions please send them to the Moderator afterwards and we will ensure you get more info!
Some suggestions to keep things moving:
Please allow a moment or two for your comment (question) to be replied to – we may need to leverage the knowledge of one or two people in the room to create a clear and accurate reply
Please do not flood the forum with multiple comments (questions) – let’s give every Member a chance to ask – per above, we will be happy to continue replying during the days following the event
Please follow our community guidelines at all times
As per the upgrade Notice available in Samsung Member, was expecting updated UI on Android pie for my Note 9 in September. It's already last day of September and no updates were received. any idea when the next update would be available for note 9 in Canada
I purchased this Samsung A8 cellphone because I would be able to take pictures in the dark. I could've purchased a CHEAPER phone that did NOT have this feature. Please restore it. Thank you.
Hi. wondering if ill ever be able to update my samsung Galaxy watch? havent been able to for months. just hangs up and freezes. looking at the comments under samsung reviews and alot of people have the same issue.
I'm trying to sync my son's hockey schedule to my calender and cant seem to figure this out. the hockey site has the option to add the whole schedule but theres no import option in the calender. any thought?
