Original topic:

Is there Live User Support for Galaxy products?

(Topic created on: 08-18-2023 04:50 PM)
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MilkywayGalaxy
Beginner Level 2
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Others
I was wondering if there is some kind of chat or phone User Support by Samsung for Galaxy products? I have Samsung Care. #support 
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8 REPLIES 8
RedDogRabbit
Expert Level 5
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What kind of support are you looking for? 

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MilkywayGalaxy
Beginner Level 2
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I meant live support via chat or phone. I updated my question to me more clear
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Others
On Samsung's website, there are user manuals for various mobile devices that can be downloaded.
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MilkywayGalaxy
Beginner Level 2
Others
Good to know. Thanks
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Deeezzyyy
Expert Level 1
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Or you can ask your questions here. Many users are able to help, and most of the time, help more than the ones from Samsung themselves 😅🤣
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MilkywayGalaxy
Beginner Level 2
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OK I'll give it a try here. I was hoping to get live support but apparently Samsung doesn't provide any
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Nylah
Moderator
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Hi, Could you please elaborate your issue ?

Also  please follow the below link to contact the Live chat support team.

https://www.samsung.com/ca/support/

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MilkywayGalaxy
Beginner Level 2
Others
Yes, this is what I was looking for: live chat support for my purchased items (fold 5 and watch 6). I'll go there to get help. Thanks
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