Original topic:

Text message icon only

(Topic created on: 04-30-2020 11:45 PM)
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shubham45
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First I was able to see who has sent me a text message when my screen was off. My lock screen content is not hide. But after updating the phone, I'm facing an issue particularly in text message app. Now if the screen is off and someone will text me, all I'm getting is just text message icon (it isn't showing who has sent me a message).
Just icon is displayed. Again my lock screen content is not hide. It was working fine before. In addition to that, first in the conversation in text message was showing blue (chat mode), but now its in green color. Can anyone help me with this please?
I'm using s10.
Thank you.
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11 Comments
JohnH
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Try going to settings, then lockscreen, then tapping notifications. In the lockscreen notification settings there is an option labeled view style that will change the look of notifications from icons to a classic detailed notification
shubham45
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I really appreciate your effort, thank you very much but again what you're saying is on lock screen content. It is already detailed view. What I'm saying is when the screen is off and someone will text, then the screen should be popup and it should show who has sent me a message. The screen is popping up but it is not showing whose message is that, its just showing text message icon only.
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keagan
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Thanks for resolution @JohnH

Hey @ shubham45

As answered by @JohnH you can control how notifications are shown on the lock screen in "View Style" in which you can choose from Icons only, or Detailed, which shows information about the notification.

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shubham45
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I really appreciate your effort, thank you very much but again what you're saying is on lock screen content. It is already detailed view. What I'm saying is when the screen is off and someone will text, then the screen should be popup and it should show who has sent me a message. The screen is popping up but it is not showing whose message is that, its just showing text message icon only.
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JohnH
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are you talking about edge lighting? when edge lighting is on only the icon and a small aboit of text is visible when you get notifications, and only the icon shows when your phone is locked if I remember correctly.

Try turning off edge lighting and see if that helps?
shubham45
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Yes exactly you got it. I tried that as well but my question is when edge lightning was on, I was able to see who has sent me a message, now m not.
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MrsMoldy
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Happy Friday All!
When you are in the notification and you have tapped detailed view, you then enter a page, scroll down a bit and make sure the next box/thingy is turned on
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MrsMoldy
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ok give me a few minutes and I'll see if I can figure it out for you. Everytime mine is updated a whole lot of crazy **bleep** happens to my s10. still fixing stuff after the last time!🤔
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MrsMoldy
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ok I think this might work:
settings- edge lighting- details- choose apps- you must have messages on in there. Good Luck. 🍻 Cheers
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