Issue with Samsung Pay/Google Wallet (Canada)

[Francois_D]

Hello - Scotia Bank told me that Samsung is doing a maintenance/upgrade of their server that impacts some pay mobile app such as Samsung Pay, Google Wallet. The interruption started on Friday Oct 14 and ends on Monday Oct 17 (am).

Is it possible for Samsung to be proactive and communicate such service interruption ahead of time and share in that community? Thank you

[Habsfan]

Definitely not true, I've been using Samsung pay all weekend with no issues

[SAFOR3V3R]

Same with me. Been using it with no problems

[Francois_D]

Issue when adding cards

[syedena]

Same! I am unable to add my Scotia Debit card. It always says unable to add.

[RedDogRabbit]

Maybe it's actually a Scotiabank issue.. 

No issues for me with Samsung Pay & my bank (TD) 

Seems like Scotiabank DID have an issue in the last 24 hours though.

It's so unnecessary & annoying when institutions, companies can't accept responsibility, but just pass the blame on to someone else.. 🙄 

BTW, the report was generated by DownDetector.  

[Nylah]

Hi Francois_D, could you please let us know if your'e able to access Samsung pay app now?

[Francois_D]

Yes I do have access now, it was an issue with Scotia Bank, not Samsung

[RedDogRabbit]

That's what I suspected, as Scotiabank was having issues, as indicated by DownDetector 😉

[Ahmahkyah]

I called Scotiabank today. They are saying that this problem of cards not being able to work on Samsung Pay should be fixed "next week". I told the rep that I changed my debit visa in November 2022 and this has been an issue since then.