Original topic:

Secure Folder Issue Please Help

(Topic created on: 08-31-2022 11:34 PM)
SukhiG
Beginner Level 4
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Secure Folder
Hello Guys,

I just bought S22 Ultra few days back and decided to play with some of the new features. While exploring I accidentally put a Pattern code to my Secure Folder which I dont remember. I have tried 1000 times and cannot get it right neither I have any option for Forget Password. I have nothing in it and its totally fine if there is an option to factory reset secure folder and delete all the stuff in it as it has none. PLEASE HELP.

THANK YOU.

BE SAFE
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3 Comments
Secure Folder
Open your Secure Folder.
Try to log in and select Forgot Password.
(At the bottom of the lock pattern)
Samsung will ask you if you want to reset the password, PIN or Pattern.
Tap on Reset.
You will need to sign into your Samsung account.
You’ll have to re-enter your password and then select OK.
You can either choose a pattern, PIN, or password as your new Secure Folder lock type.
Re-enter your new password and gain access to your Secure folder.
SukhiG
Beginner Level 4
Secure Folder
I tried that but no Forget Password option was coming up.

Luckily, I was just able to uninstall it. Apparently after some limited tries uninstall option pops up.

Thanks for the info tho.
Nylah
Moderator
Moderator
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Secure Folder

Hi, we are glad to see that your query has been resolved.

Please get back to us, whenever you face any problem.

We will be happy to assist you.