SmartThings App

[CarlWilliams]

The app doesn't work (can't connect to internet) when I have my VPN app enabled. ?????

[Tallman]

Just a question. Why do you need VPN for your Smartthings? Can Smarttings work without VPN?

[CarlWilliams]

I don't know or don't care whether it does. I use VPN because I don't trust these god forsaken companies or their antics any longer. Been at this **bleep** for decades.
Enough of this wasting time trying to make things work.

[Valeriya]

Hi, Welcome to the Samsung Members Community Canada. Is smart things working on other devices?

[CarlWilliams]

Yes. Everything else gets recognized. Smarthings is the only app that has a problem.
No worries, I've deleted it and all other such Samsung apps.
We're going into 2022 and STILL have these lame issues with tech?????
I've been doing this since you were in diapers probably.
As I mention in other threads.
It no work as expected, it no stay on phone. It's all gone.
Call me when your company gets its collective head out of its collective **bleep**.

[DLaw]

Smart things cash control items on the same network connection. A vpn makes the connection secure from outside taking, but makes smartthings useless as there is no connection to the same network that the others owns are connected to ie. You're on wifi 123 but the VPN routes through wifi 456

[CarlWilliams]

Tx. Everything else works fine. Only SmartThings has an issue.
Nowadays, I don't do hacks, I don't do workarounds and I don't spend time trying and fighting to make something work.
It no work, it no stay on phone. Easy peezy.
I just uninstalled ALL such Samsung apps.
Was trying to change my SmartThings account to use my Samsung account rather than my Google account. Wayyyyyy too difficult. Tried verifying my identity 4 times. It say go back to previous app. Back to square one, wanting to verify. **bleep**!!!!???? Are these programmers on crack these days?? This is why, no more Samsung **bleep** allowed on my Samsung phone.

[Valeriya]

Hi, I suggest you to contact dedicated smartthings app support. https://www.samsung.com/ca/support/contact/#contactinfo support@smartthings.ca