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S24U S-Pen problems

(Topic created on: 01-29-2024 07:29 PM)
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Kaler
Active Level 6
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Anybody else having problems with s24 ultra S-pen. I tried this diagnose from here with s Pen, just moved it across the screen line by line, it just stopps working and have to do it pressing a little hard. And it's hard to use it at an angle. Have to hold it directly straight on the screen.
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Techhead
Active Level 4
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It's been mentioned that MagSafe messes with the S-Pen. That we already know.
I just did mine. No issues anywhere, but I did have to press a bit. That's prob my screen protector causing that though.

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33 REPLIES 33
Thology2011
Active Level 6
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Do you have a screen protector 🤔?
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Kaler
Active Level 6
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Nope
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RedDogRabbit
Expert Level 5
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I had a very similar issue on my old S9+ or S10+ failed the Diagnostics, and I was ready to visit a Samsung Service Centre, but I Factory Reset & it solved the issue permanently.

So, if it's not a hardware issue, a Factory Reset may well fix it. 

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Kaler
Active Level 6
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I just got the phone today, that was the first thing I did after turning on the phone, Run a full diagnostic
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DonPaco7
Active Level 3
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Even if new, is always good practice to do a reset, just in case 👍
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Kaler
Active Level 6
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Ok will try that
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DonPaco7
Active Level 3
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Did it work ?
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Kaler
Active Level 6
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Yeah, its better now but still have to hold it straight on the screen, cant hold it on an angle.
GG2
Expert Level 3
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Are you using a case with magsafe ?