Original topic:

Double Tap To Wake Not Working

(Topic created on: 04-08-2024 01:51 PM)
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Cody_G_Smith
Active Level 1
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Tablets
Hey, I have a Samsung Galaxy Tab A7, and a little while ago, the double tap to wake feature stopped working, but every now and then I can double tap and it will wake up once, but I try and double tap again, nothing.

But the weird thing is, the double tap to put it to sleep still works fine and works every time, it is just double tap to wake.

Any ideas?
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3 Comments
Helenna
Moderator
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Hi Cody_G_Smith, please check if you have any software update and try again if double tap is working. Also, please restart the device and see if it helps.

Thank you.

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Cody_G_Smith
Active Level 1
Tablets
Done all of that multiple times, no current updates and even a factory reset didn't help fix the issue.
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Samsung_BwQbMTo
Beginner Level 2
Tablets

Same problem with my A50, done factory reset, turn  off and on (double tap to turn on screen), follow some tips from youtube and latest software update, but still wont works.

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