Original topic:

I can't get in to Galaxy Store on Samsung tablet.

(Topic created on: 04-22-2024 08:18 PM)
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tjuriah
Beginner Level 2
Options
Tablets

Can't get in to download any app. Every time I logged in, after username and password, the white blank screen showed up with nothing but "Close" button. Reset the tablet to factory reset multiple times, still unsuccessful. It happened also with Google Play, the same thing. 

I received the tablet as a second hand, thought I could use it for some simple apps. The unit is SM-T320. Any help is appreciated.

3 Comments
RiggaRobbie
Active Level 3
Tablets
Contact support.
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tjuriah
Beginner Level 2
Tablets

Not much help from them, said the unit is a bit too old and bla bla bla. That's why I try this forum for the sake of salvaging this unit. But thanks for the response.

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Helenna
Moderator
Moderator
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Tablets

Hi, we are sorry to hear this issue from you on your Tablet.

We appreciate your efforts in trying all the necessary troubleshooting steps including factory reset. If there is any update available you'll get a notification on your device to download it.

Thank you.

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