Connection issues

[Hanak81]

I have spent the last 30 mins trying to pair my watch to my phone. Switched both off and restarted multiple times. What do I do to fix this?

[Valeriya]

Hi Hanak81, could you follow the below steps for connecting the Watch to a smartphone via Bluetooth.

1. Turn on the Watch and swipe upwards from the bottom of the screen. On-screen instructions for launching the Galaxy Wearable app will appear. 2. Tap Language to select a language to use and follow the on-screen instructions.

3. Launch the Galaxy Wearable app on your smartphone. If necessary, update the Galaxy Wearable app to the latest version.

4. Tap Start.

5. Select your Watch on the screen. If you cannot find your device, tap Mine’s not here.

6. Follow the on-screen instructions to complete the connection.

When completing the connection, tap Start and follow the on-screen instructions to learn about the Watch’s basic controls.

[Hanak81]

Thanks. When I swipe from bottom to up I get the apps, no instructions for launching the Wearable app.

[Tallman]

You need wearable app to pair your watch. If you do not find the app, reinstall it again.

If your watch is Galaxy Watch 1 - 3, use the below link to install Wearable app on your phone.

https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.app.watchmanager&cId=000005...

If your watch is the newest Galaxy Watch4, use below link to download wearable app on your phone.

https://play.google.com/store/apps/details?id=com.samsung.android.app.watchmanager