salopette01
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02-19-2019 09:48 PM in
Galaxy Note
Hi everyone,
I am having a problem when I have a call the call drop anytime since android 9 and I change the SIM card and the same problem it's here can you possible to tell me if you have the same problem and if it's that what is the solution?
I am having a problem when I have a call the call drop anytime since android 9 and I change the SIM card and the same problem it's here can you possible to tell me if you have the same problem and if it's that what is the solution?
3 Comments
Samesung
Active Level 10
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02-19-2019 10:10 PM in
Galaxy Note
Could be a third party app that is interfering with the calls. Boot in safe mode and try calling. If it works fine go through third party app allowances when you restart out of safe mode...hope it helps!
salopette01
Beginner Level 2
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02-19-2019 11:18 PM in
Galaxy Note
I try the safe mode and try to call and the call drop anytime again
Moderator_
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02-20-2019 01:31 PM in
Galaxy Note
Hey @salopette01,
Do you think this could be attributed to a network issue? If you are in areas with spotty coverage or in between two coverage zones, call dropping can happen.
I believe some people experiencing the same issue have also had luck with factory resetting their phones—be sure to back up all of your data first.
Hope this helps!
Sabrina
Do you think this could be attributed to a network issue? If you are in areas with spotty coverage or in between two coverage zones, call dropping can happen.
I believe some people experiencing the same issue have also had luck with factory resetting their phones—be sure to back up all of your data first.
Hope this helps!
Sabrina