Original topic:

Power off phone

(Topic created on: 10-15-2023 04:59 PM)
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LILYWHYTE1
Beginner Level 2
Options
Galaxy A
I just discovered I cant power off my A54 samsung phone. The power button wont give me that option
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9 Comments
Galaxy A
Hmm?? These are the power buttons that I have on my Galaxy Z Flip 4. When you are trying to power your phone off, do you press and hold the side main power button until you get the following button display? Then if you do, just tap power off and the phone should shut off.Screenshot_20231015_091747_Samsung Members.jpg
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RedDogRabbit
Expert Level 5
Galaxy A

Not sure if your device has these options, but Search for "Power" or "Side Key" in Settings. 

It's possible that if you have options for the side key (aka Power Button), that yours is set to Wake Bixby & not Give you the Power Menu. 

Screenshot_20231015_113845.jpg

Screenshot_20231015_113936.jpg

 

Pop709
Active Level 3
Galaxy A
Swipe fully down from the top of your screen.
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Pop709
Active Level 3
Galaxy A
It should look like this Screenshot_20231015_141248_Samsung Members.jpg
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kjt55
Active Level 4
Galaxy A
Try pressing the power button and volume down at the same time for about 3 seconds
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RedDogRabbit
Expert Level 5
Galaxy A

Pressing both at the same time, will just Reboot the device. 

kjt55
Active Level 4
Galaxy A
I have tab s7fe and a a52, both units . Both devices turn off using the power and volume down
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RedDogRabbit
Expert Level 5
Galaxy A

If you Press & hold the Power & Volume DOWN buttons simultaneously & briefly, you will get this. 

Screenshot_20231015_201205_Samsung Internet.jpg

If Press & HOLD the Power & Volume DOWN buttons simultaneously & for a few seconds, the device will Reboot... That's how it's designed.

"If your device is frozen and unresponsive, press and hold the Power button and the Volume down button down simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

"

https://www.samsung.com/uk/support/mobile-devices/my-galaxy-smartphone-has-frozen-how-do-i-restart-i....

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Helenna
Moderator
Moderator
Options
Galaxy A

Hi, we are glad to see that you found the required information.

Please get back to us if you require any further assistance in the future.

Thank you.

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