Original topic:

Update issues

(Topic created on: 07-04-2025 06:08 AM)
185 Views
Dee82
Active Level 1
Options
Galaxy A
Just did a new update and now some of my apps are mot even working. Not to mention all the glitches and the font is even smaller. Come on guys. Please fix this ASAP. It's really annoying that I can't connect to some apps.
15 Comments
Helenna
Moderator
Moderator
Options
Galaxy A

Hi Dee82,

We're sorry to hear you're experiencing issues after the latest update. If certain apps are crashing or not working properly, please try the following steps:

  • Restart your device

  • Clear cache for the affected apps (Settings > Apps > [App Name] > Storage > Clear Cache)

  • Check for app updates via the Galaxy Store or Play Store

  • Boot into Safe Mode to rule out any third-party interference

  • Submit an Error Report via Samsung Members > Get help > Error reports so our team can investigate further

We understand how frustrating this can be, and we appreciate your patience while we look into it.

Thank you.

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RedDogRabbit
Expert Level 5
Galaxy A

Zero issues with any of my apps on One UI V7.0.. it's most likely that you have some apps which aren't supported by One UI V7.0 / Android 15. 

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Dee82
Active Level 1
Galaxy A
You may be right. But I checked everything but still nothing. Just ***.
0 Likes
Galaxy A
Try go to Galaxy Store and Google Play Store to update all the apps.
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Dee82
Active Level 1
Galaxy A
Already dis and same issue.
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Galaxy A
Are you able to describe how your apps not working? Or tell what is the name of the app? I don't have any app issue on One UI 7. Just curious what is not working...
Dee82
Active Level 1
Galaxy A
I have two apps that won't connect to wifi. Resideo and Geeni. I've checked everything but no go. Secondly, when in an app and trying to exit, it glitches, and I have to hit it a second time to exit. Tried even restarting my phone, and it was still the same issue. Even checked my router systems and all good on that end.
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RedDogRabbit
Expert Level 5
Galaxy A

Just tried both apps. 

Residieo fails to allow me to register. 

Geeni gives me this error warning.

Screenshot_20250704_115543_Google Play Store.jpg

Seems to be an issue with the apps.  

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Dee82
Active Level 1
Galaxy A
Yeah. I'm not sure what's happening, but it's a pain in the ***.
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