Original topic:

Bluetooth Not Working

(Topic created on: 12-02-2017 03:26 AM)
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LinS123
Active Level 1
Options
Galaxy Note
My Bluetooth has stopped working and won't turn on. I have tried everything short of a factory reset and even safe more won't turn it on.
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6 REPLIES 6
shaggyskunk
Active Level 7
Galaxy Note
Short of a Factory Reset - You could contact Samsung Tech Support and get them to use Remote access to see if they can help 🐧
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LinS123
Active Level 1
Galaxy Note
I'll probably visit a Samsung experience store today.
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Jmak
Active Level 10
Galaxy Note
Try network reset from settings.
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LinS123
Active Level 1
Galaxy Note
I did that. It would turn the toggle on but still no Bluetooth actually. And a reset just turns the toggle off again.
Galaxy Note
which phone do you have and how long have you had it for?
Has bluetooth worked in the past? Did it just stop working randomly?
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LemurLeap
Active Level 3
Galaxy Note
interesting ... have you tried resetting your settings for Wi-Fi/bluetooth/mobile data?

settings > General management > reset.

other things to try is toggling airplane mode on/off or clearing your cache.

if anything, could take it into Samsung to ask them to check it out