not receiving text messages

[tanny]

have I turned something off on my phone ...I am now receiving some texts and not receiving other texts ... huge problem and very frustrating..

[MCKAIG]

There appears to be a world wide issue concerning this on the S8/S8+/Note 8 devices.
It doesn't seem to affect every device but it is an ongoing issue. It's also not a service carrier problem as it stretches across all carriers.

[a4a90258]

Hello
I have the same problem with my S8+ and the reply from Samsung was to wipe the cach and try again. I wiped the cach a few times and factory reset the phone and still have problems. Informed Samsung that I had tried their fix and it did not work. The last reply was to send my phone in for service. This response from Samsung really seemed like no one else in the world has this problem. Is there a problem with Samsung.

[tanny]

someone on another thread has proposed a solution so trying that now

[tanny]

I have also cleared cache, called telus network carrier they said there receiving complaints about Samsung 8 and it is a worldwide problem for sure.They tried rebooting too and have turned it off and on several times. very frustrating now as am now asking for people to email me instead. just got normal texts and then random missing ones in between...

[tanny]

The worst thing was in an emergency my husband had to go into to hospital and I received a few updates on how he is is but the most important update. So not happy with Samsung right now.

[extreme222]

Samsung seems not to care about this issue as they say nothing is wrong

[extreme222]

It's Samsung bloat messenger that's the issue

[tanny]

what's bloat messenger? I've tried going into settings/battery/ sleeping apps and removed messages from there then added messages into unmonitored apps...