Original topic:

Pen is not connecting

(Topic created on: 12-17-2019 03:39 PM)
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anghanakash216
Beginner Level 2
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Galaxy Note

I tried to reset my pen but still its not connecting

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4 REPLIES 4
Vic20
Active Level 10
Galaxy Note
Note 10? The pairing can take a few minutes to do.
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Galaxy Note
make sure the pen also has juice
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Galaxy Note

Hi @anghanakash216,

 

When did this issue start? Was it right out of the box, or did it have issues after a while?

 

I know you tried resetting it, but try following this guide - https://www.samsung.com/africa_en/support/mobile-devices/how-do-i-connect-the-s-pen-via-bluetooth/ 

 

Ensure that the pen also has battery life(thanks @Vic20 and @SnowCat19).

 

If you're still having trouble, then please let us know!

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Anonymous
Not applicable
Galaxy Note
How do u check battery life
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