Original topic:

Quick launch camera sometimes goes directly into Pro Video instead of Camera mode

(Topic created on: 02-14-2022 03:21 PM)
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corporatei
Active Level 3
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Galaxy Note

For the Samsung Note 10+, sometimes when I double click the power button for the Quick Launch of the camera app, it spontaneously goes into Pro Video instead of the default  Camera mode.  The setting where it shows "Remember Last Mode" is turned off.

For example, when I try to take some photos in succession (take photo, then turn off phone screen, then quick launch, take picture, then turn off phone screen, then repeats the process itself), that is when this problem happens.

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12 Comments
Cassidy
Expert Level 5
Galaxy Note

Hi @corporatei

To be sure to clean any corrupted cache after a Major Android Update, it's always better to make a Wipe Cache Partition ...You can read about it here : https://r1.community.samsung.com/t5/others/wipe-cache-partition-for-all-devices-en-fr/m-p/3156063#M1...

- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system

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corporatei
Active Level 3
Galaxy Note
I have already done the wipe cache partition and the problem is still there. Also when I use voice activation there seems to be a slight delay until the photo is taken
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Cassidy
Expert Level 5
Galaxy Note
Be sure that the Timer is Off...For your Quick Launch problem , i tried to reproduce it, but everything works ok on my Note10plus ...sorry
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