S pen

[AlaCan]

I just opened my Note 10+ and it is trying to connect the S pen but it's not connecting 

Tried many times and still didn't connect till it brought me here to the community 

At the top bar I can see the pen symbol with a dash in notification it mentions that the pen is disconnected 

What should I do

[RedDogRabbit]

Did you try a Reboot?

Did you try to Reset the S-Pen?

Did you try Booting into Safe Mode to test? 

Did you check to see if there's any updates for your Note?

You can try Booting into Recovery and wipe cache..

Last resort, backup your Note with smart switch & factory reset ⚠ Make sure you know your passwords etc.

I know that Samsung's Moderators tell you to remove your Google & Samsung accounts first, but it's not necessary FYI.

Last, LAST resort, visit an authorised Samsung service center. 

[Georgine]

Hi, Welcome to the Samsung Members Community Canada. Please follow the below steps and get back to us with the results.

1. Rebooting your device

    Restarting your device can help fix minor issues and may help the S Pen connect again.

• On devices with a regular Power key, press and hold the Power key until the Power menu is displayed. Tap the Power icon at the top of the screen, and then tap Restart. Tap Restart again.
• On devices without a dedicated power button, swipe down with two fingers from the top of the screen to open the Quick settings panel. Tap the Power icon at the top of the screen, and then tap Restart. Tap Restart again. Alternatively, you can press and hold the Power and Volume down keys until the phone or tablet shuts down.

2. Check for Software Updates.

On your device, navigate to and open Settings, tap Software Update, and then tap Download and install or check for updates. If an update is available, follow the on-screen prompts to update your device. After the update, your device will restart.

[RedDogRabbit]

Did you actually read his post?

Note 10+ has a dedicated power button & where did you get Verizon from? He made no mention of any Carrier..

Thanks for repeating essentially everything I said. 🙄

[Georgine]

Hi RedDogRabbit,
Apologies, my bad. I will edit my response.

[Cassidy]

Hi Alacan,
The only thing everybody forgot, it's this : Sometimes, the S-Pen Tip has to be replace to make your S-Pen working properly...You can find the How to here :
Video : https://youtu.be/ZwJxnlf2KLg
https://android.gadgethacks.com/how-to/replace-tip-your-s-pen-why-you-should-0173671/
Hope it will help