samsung notes

[Msdougy]

My phone keep saying update available for Samsung notes, when press for it to update it just stays the same. Is anyone having the same issues?

[Cassidy]

Hi @Msdougy

Can you take a printscreen for us please ? You should try to clear the cache of Note application and restart the device and see...

[Tallman]

Hi Msdougy, there is a possibilty that the update not available yet. I've experienced this couple times already. Try wait for another day and when the update available, you can update it.

[keagan]

Hi Msdougy, please clear cache for Samsung Notes as suggested by Cassidy. We request you to wait for the update to be available.

[Msdougy]

how do I clear the cache? what are the steps?

[apparitor]

hold down the samsung notes app and go to the app settings then to storage and at the bottom clear cache. same with other apps.

Was experiencing your same issue for 2 days with certain opening of the apps. But it finally updated last night on my Note 10+ after hitting the confirmation

[Msdougy]

thank you Keagan. mine updated last night with having to clear the cache. Thank you Tallman and Cassidy for all you help. I love this community.

[Cassidy]

@Msdougy ,i'm happy that clearing the cache works,  to help people with the same problem

Click 👉 Accept as Solution 👈 when you find a solution that works for you.