Original topic:

Update is issue

(Topic created on: 05-25-2024 02:19 PM)
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Bello20182018
Active Level 1
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Galaxy Note

 

i try to update my samsung to one ui 5.1 but show it is latest version and in security and privacy all show me update your phone to be secure note 20 ultra 5g

 

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SgtStubby
Active Level 9
Galaxy Note
I woukd go to samsung canada website and use the EMEI number to see the value of a trading on a new S24. That will tell you if your phone is legitimate

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19 Comments
SgtStubby
Active Level 9
Galaxy Note
Your phone is likely not Authentic Samsung but Chinese clone
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Bello20182018
Active Level 1
Galaxy Note

Yes it's manufactured in Korea but how will I update it

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SgtStubby
Active Level 9
Galaxy Note
What model number
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Bello20182018
Active Level 1
Galaxy Note

Note 20 ultra 5g SM-N986U/PS

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SgtStubby
Active Level 9
Galaxy Note
It appears to be legitimate Samsung. Android 13 UI 5.1 is latest version.
Go to settings scroll to bottom select about phone and software version.
If it says 13 and 5.1 it's already latest
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Bello20182018
Active Level 1
Galaxy Note

It is Android 13 but One UI 5.0 I try to update it but show me latest version and in security and privacy show me update your phone to bee secure 

Screenshot_20240526_154344_Settings.jpg

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SgtStubby
Active Level 9
Galaxy Note
Whats the security patch level at the bottom of that page?
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Bello20182018
Active Level 1
Galaxy Note

My security patch level 

December 1, 2022

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SgtStubby
Active Level 9
Galaxy Note
Maybe try manual update from setting menu.
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