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03-03-2025 10:24 AM in
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03-03-2025 10:30 AM in
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03-03-2025 10:32 AM in
Galaxy Note
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03-03-2025 11:55 AM in
Galaxy NoteHi invisiblealex,
We're sorry to hear that you're experiencing camera issues after the latest update on your Galaxy S24 Ultra. To help resolve the issue, please try the following troubleshooting steps:
Clean the Camera Lens – Ensure there are no smudges or dust affecting image quality.
Reset Camera Settings – Open the Camera app > Tap Settings (⚙️) > Scroll down and select Reset settings.
Disable Scene Optimizer & Auto HDR – Navigate to Camera Settings and turn these options off.
Test in Safe Mode – Restart your device in Safe Mode to check if any third-party apps are interfering.
Submit an Error Report – If the issue persists, please report it via the Samsung Members app by going to Support > Error Reports > Camera and attaching sample photos.
We appreciate your patience, and our team is actively monitoring feedback to improve the experience.
Thank you.
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03-03-2025 12:22 PM in
Galaxy NotePlease transfer this topic with my photos to the report's group.
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03-03-2025 07:27 PM in
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03-04-2025 05:49 AM in
Galaxy Note