Original topic:

video calling not working, note 8

(Topic created on: 10-02-2017 10:58 PM)
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Donny829
Active Level 1
Options
Galaxy Note
For some reason, my video calling isn't working. Also, I don't even know what app my phone uses for that nor where to go to even troubleshoot this. Help please!
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15 REPLIES 15
Donny829
Active Level 1
Galaxy Note
The s7 is supported as well because I was video calling my gf since I got this phone, note 8
NasJiJi
Active Level 6
Galaxy Note
like Echo said, not all carriers will have the video calling available. however,I'm pretty sure you can sync other programs to use video calling as a main. such as skype, what's app, etc
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Donny829
Active Level 1
Galaxy Note
I'm currently with Fido and I know they have VoLTE as I was able to use it. I also know that Rogers has this feature as well, the provider for my gf. Now, I got my note 8 directly from Samsung and under the option, 'about phone,' it says that my imei is registered. I had the function before but now it no longer works. Would you know the reason for that? That's what I'm trying to find out.
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Galaxy Note
galaxy s6 also had VoLTE
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stevenhwang
Active Level 5
Galaxy Note
You need to turn on VoLTE in the phone setting, not all regions have it even if the carrier supports it.
Donny829
Active Level 1
Galaxy Note
That is on, and I did have it prior to the creation of this post but now it's gone and I'm trying to figure out how to find it, along with the individuals who are responding to this post 😊
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