Original topic:

Whatsapp

(Topic created on: 09-18-2021 10:20 PM)
hectormj
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Hi all, I recently changed one of my contacts name. But for some reason, the name of the same person on Whatsapp didn't change, even after refreshing multiple times. I deleted the number from my phone storage. I still see the contact on my whatsapp though with the old name. What's going on? Any help is much appreciated.

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-ACon-
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it might be because samsung store whatsapp contacts separately sometimes. follow this steps.

open contact in whatsapp(you want to change name for)

select 3 dot menu on top right corner.

select view contact.

again select 3 dot menu on top.
go to edit.
from there change name.
it should work.


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14 Comments
RedDogRabbit
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I don't use WhatsApp, but are your contacts saved to the SIM, or to your Google Account?

I'm not sure, but if your contacts are saved locally to the SIM, it's possible that other apps, like WhatsApp don't "see" any changes you made.

Go to your contacts & click on the one you want to change & then click on storage location, you should see where it's saved to.

If it's saved to the SIM, move it to your Gmail account & sync, then see if changes made are reflected in WhatsApp? 

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hectormj
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All my contacts are in the phone memmory tho.
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RedDogRabbit
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Yeah I'm not sure where WhatsApp looks for contacts, but after you made the changes to your contact, did you Sync your contacts with WhatsApp after? 

hectormj
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Yep I did refresh
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Valeriya
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Hi hectormj, Did you check with whatsapp support?

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Valeriya
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Hi Hectormj, could you try to reset your whatsapp and check if you are able to see the contact name after the changes you made?

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hectormj
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Reset? You mean uninstall and install again?
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RedDogRabbit
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Or you could try clearing cache & data for WhatsApp, Reboot & Sync again. See if the contact changes are there? 

hectormj
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I tried. Didn't work. Idk
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