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03-21-2023 01:18 PM in
Galaxy S- Tags:
- androidauto
- S23Ultra
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03-21-2023 01:39 PM in
Galaxy SIt still could be your usb cable is the problem - it needs a real good connection
You could also try going to settings, apps, android auto, storage and clear the cache and reboot your phone and if that doesn't work do the same and clear the data and reboot
I don't have S23 ultra but had the problem on my S22 and clearing the cache fixed the problem

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03-22-2023 05:34 PM in
Galaxy SThank you Ray1.
Hi, as adviced by Ray1 please try to Clear cache and Clear data for the Android auto app and check for the issue.
While most USB cables look similar, there can be huge differences in terms of their quality and charging speeds.
Android Auto requires a high quality USB cable that is capable of supporting data transfers.
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03-23-2023 03:05 PM in
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03-24-2023 05:13 PM (Last edited 03-24-2023 05:13 PM ) in
Galaxy SS23 and Android Auto disappears. l've tried clearing cache and updating Android auto. l can get S23 phone calls to work through the car with smartphone connection, but the actual Android Auto functionality is not there at all.
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03-24-2023 05:33 PM in
Galaxy SThis problem has been reposted multiple times since the S23 Ultra came out mainly specifying this device as having problems connecting.
I doubt it would be any different but have you tried connecting wirelessly to your vehicle to see if it might work??
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03-26-2023 10:22 AM in
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09-10-2023 07:56 PM in
Galaxy SI have the exact same issue. My S23 does not connect to Android Auto while other Samsung phones connect without problem using the same cable.
I have updated both car and phone software, changed cable to a high-quality data ready short cable, cleared cache, etc.
I even opened a call with support and sent the phone, but it was returned indicating that it passed all tests, but still no connection to Android Auto.
Has anyone else run into this issue? I am very frustrated with this device, while all other Samsung phones I had have worked perfectly.
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09-10-2023 08:01 PM in
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10-09-2023 05:55 PM in
Galaxy S