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03-17-2021 08:03 PM in
Galaxy S- Mark as New
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03-17-2021 08:07 PM (Last edited 03-17-2021 08:14 PM ) in
Galaxy SI know some people think we are always suggesting to make a wipe cache partition after any major update but this is the best thing to do if you don't want to Factory Reset..Which device .
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Wipe Cache Partition is similar as a Tune-up for a car, so will it be better or not for your device ?
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03-17-2021 08:24 PM in
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03-17-2021 08:47 PM in
Galaxy SSamsung Galaxy S10
Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
Press the Volume down key several times to highlight ‘wipe cache partition’.
Press Power button to select.
Press the Volume down key until ‘yes’ is highlighted and press the Power button.
When the wipe cache partition is complete, “Reboot system now” is highlighted.
Press the Power key to restart the device.
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03-17-2021 08:09 PM in
Galaxy S
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03-17-2021 10:25 PM (Last edited 03-17-2021 10:26 PM ) in
Galaxy SHi CarrieP,
Please wipe the Cache partition of your Galaxy S10 and check.
In general, battery performance optimization is applied by learning the battery usage pattern after initial use after purchasing the product or OS upgrade. During the period of learning the initial battery usage pattern, you may feel the battery drain quickly. If the battery is consumed continuously for a long period of time, it may be another factor, so please check the following additionally.
When running multiple apps at the same time, running games or apps that require high resolution and high performance, and turning on auto-sync and Wi-Fi, Bluetooth, GPS, etc., the battery will drain quickly. It’s recommended to optimize battery usage time by setting an Adaptive battery or adding unused apps to sleep depending on your usage pattern. Follow the below steps:
Settings → Battery and device care → Battery → More battery settings → Turn Adaptive battery on.
Thanks, Cassidy and asifakberali for helping our community members.
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03-18-2021 03:35 PM in
Galaxy S- Mark as New
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03-25-2021 06:39 PM in
Galaxy SHi CarrieP,
You can also check the battery status using the Samsung Members app. If you use the phone care function of Samsung Members, you can check the battery status by yourself on following steps, Samsung Members > Get help > Interactive checks > Battery.
If the diagnosis result is bad, please visit the Samsung Service Center with device for future assistance.
Thank you,
Samsung_Ben
