Resolved! Solved

Original topic:

Bluetooth connectivity

(Topic created on: 09-13-2022 08:27 AM)
584 Views
thebrez
Active Level 6
Options
Galaxy S
Good day, since the Android 12 software update ,Bluetooth connectivity has become a major headache .
 I'm quite aware of all the steps to take to reset ,but issue is ongoing .
 This effects ALL android devices and hoping this gets resolved in the next software update .
 Thank you .
0 Likes

2 Solutions


Accepted Solutions
Solution
RedDogRabbit
Expert Level 5
Galaxy S

Here are the instructions for Wiping Both Cache & Factory Reset, should it be required. 

Power of your device & Wait a few seconds.

 
Press & HOLD the Power + Volume UP buttons, until you feel the device vibrate. Release BOTH buttons & wait a couple of seconds until you see the Recovery Menu.
 
Use the Volume button to Scroll down to Wipe Cache & Select with the Power button.
 
Wait a few seconds until the Recovery Menu Defaults to "Restart Now" & Select with the Power Button. 
 
Your device will Reboot.
 
 
 
Factory Reset is the same as above, but instead of Selecting Wipe Cache, you Select Wipe Data Factory Reset. 
 
⚠️⚠️⚠️
 
BEFORE you Factory Reset, BACKUP your device with Smart Switch. 
 
When your device Boots up, it will be to the Welcome screen, same as when you first received your device as new.
 
⚠️You'll need to know your passwords etc, So write them down if you need to⚠️
 
 

View solution in context

Solution
Helenna
Moderator
Moderator
Options
Galaxy S

Hi thebrez, that's good to see that your issue with Bluetooth has been resolved.

We request you to contact us back if you require any further information.

View solution in context

0 Likes
7 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Uhm, what device & BT devices are you having issues with BT connectivity?

On my S20 Ultra, One UI V4.1 August Security Patch Update, no issues presently, and haven't experienced any problems with any Bluetooth devices.

Never reset my Network settings, or had to touch anything related to Bluetooth.

The ONLY thing that I have always done after ANY Android version update, is to backup & Factory Reset.

I do also Boot into Recovery & Wipe Cache after each Security Patch Update.. it might resolve the issue for you as well? 

thebrez
Active Level 6
Galaxy S
I have an S20 ,but also effects my S20Fe ,and I've heard other android devices ,as well as Google phones among many
0 Likes
thebrez
Active Level 6
Galaxy S
Thank you ,so how do you Boot into Recovery & Wipe Cache
Solution
RedDogRabbit
Expert Level 5
Galaxy S

Here are the instructions for Wiping Both Cache & Factory Reset, should it be required. 

Power of your device & Wait a few seconds.

 
Press & HOLD the Power + Volume UP buttons, until you feel the device vibrate. Release BOTH buttons & wait a couple of seconds until you see the Recovery Menu.
 
Use the Volume button to Scroll down to Wipe Cache & Select with the Power button.
 
Wait a few seconds until the Recovery Menu Defaults to "Restart Now" & Select with the Power Button. 
 
Your device will Reboot.
 
 
 
Factory Reset is the same as above, but instead of Selecting Wipe Cache, you Select Wipe Data Factory Reset. 
 
⚠️⚠️⚠️
 
BEFORE you Factory Reset, BACKUP your device with Smart Switch. 
 
When your device Boots up, it will be to the Welcome screen, same as when you first received your device as new.
 
⚠️You'll need to know your passwords etc, So write them down if you need to⚠️
 
 
thebrez
Active Level 6
Galaxy S
Thank so much ,have done so ,but not factory reset . The recovery/wipe cache seems to have worked ,but l will keep tabs on the Bluetooth thing.
Solution
Helenna
Moderator
Moderator
Options
Galaxy S

Hi thebrez, that's good to see that your issue with Bluetooth has been resolved.

We request you to contact us back if you require any further information.

0 Likes
thebrez
Active Level 6
Galaxy S
Thank you,and yes,I will do just that.