Canada Trade in email anyone ?

[MAP]

I've received my phone in the 25th of January but no email for trading in my phone that i traded in. Anyone in Canada received their email to shipback the old device?

[Oboypatoo]

Still waiting

[T3CHGY007]

You can contact Samsung Canada customer service via the website and use online chat they will help you out with that! They are super!

[SSsummer]

Well....I've contacted with agents via chat 3 times.. but they said they were not able to access to send the way bill. They just kept saying same thing that I should wait more.

[Gogy]

Also waiting

[Helenna]

Hi, thank you for choosing our product.

We will cherish this and our hearty congratulations on your new device.

We would like to inform you that your request is in under process, you will be receiving it soon.

If you have any concern, please reach out to higher team.

https://www.samsung.com/ca/support/contact/#contactinfohttps://www.samsung.com/ca/support/contact/#c...

[BDTech]

I received my trade in email yesterday.

[Darnel342]

Same still waiting. Ive contacted ther chat support but they say it will come 2-3 business days upon arrival of phone. But no email as of yet 😢

[Anonymous]

The same ... I am waiting since 25th

[Audiovue]

Received today's

[b58boyz]

Also waiting received my phone on the 26th.