Original topic:

E-SIM support issue S21 FE 5G

(Topic created on: 08-14-2022 03:41 PM)
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MohAlgendy87
Beginner Level 2
Options
Galaxy S

After I had bought S21 FE 5G, I discover E-SIM is not working although before purchasing it I read in specifications that it’s supported. Any idea please 

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4 Comments
Axton
Moderator
Moderator
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Galaxy S

Hi, the ESIM feature will be enabled via a software update.
There are some additional models that will be added to the list as made available.
S21 and Note20 (Bell, Rogers, Telus and Wind/Shaw) are the first mobile devices that will support ESIM and will be able to be used after software update.
Date of update will be 17th Nov for S21 and 22nd Dec for Note20.
All ESIM functions are activated by QR code scanning.
S21 and Note20 will support ESIM.
This feature will be enabled via a software update.

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RedDogRabbit
Expert Level 5
Galaxy S

"S21 and Note20 (Bell, Rogers, Telus and Wind/Shaw) are the first mobile devices that will support ESIM and will be able to be used after software update.
Date of update will be 17th Nov for S21 and 22nd Dec for Note20."??

⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

The information above the "⚠️" is false! 

Read below for the actual information. 

eSIM support ALREADY exists for the S21 & Note 20 Ultra!

Where are you getting your information from?? 

From Samsung Members Canada. 

Members have already confirmed that the S21 had eSIM the end of 2021 & the Note 20 Ultra, the BEGGING of this year with the One UI V4.0 update. 

If this information is already available on Samsung Members Canada, I fail to understand why Samsung's Moderators are unaware of this? 

https://r1.community.samsung.com/t5/galaxy-note/esim-functionality/td-p/13559801/page/2

 

And @Tallman's post from January 19th 2022 CONFIRMING eSIM support for his Note 20 Ultra.. this PAST January. 

https://r1.community.samsung.com/t5/galaxy-note/android-12-oneui-4-on-n20u-quickview/td-p/14904819

How can Samsung's Moderators be so wrong? 

 

Galaxy S
All S21 series has esim enabled on OneUI4, except S21FE. I don't know why, but they left out S21FE.
eSIMRocks
Active Level 1
Galaxy S

I bought the Samsung Galaxy S21 FE after samsung.com chat told me it supported eSIM. Now I am stuck with it. The only reason I bought it was for the eSIM, otherwise I could have cheaped out and bout something from the A range of phones for 200 bucks. This is so disappointing. If Samsung are listening please enable eSIM.

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