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08-15-2021 05:51 AM in
Galaxy S
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08-15-2021 06:04 AM in
Galaxy SHi, I suggest you to reset the camera.
Please follow the below steps to reset your camera:
Open the Camera app, and then tap Settings.
Reset the settings.
Swipe to and tap Reset settings and then tap Reset.
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08-15-2021 06:59 AM in
Galaxy S
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08-15-2021 07:29 AM in
Galaxy SHi, I suggest you to check the Camera app for updates
Open the Camera app, and then tap Settings. Check for updates. Swipe to and tap About Camera, and check if any updates are available. Tap the update if one is available. If there are no updates available, your screen will read "The latest version is already installed."
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08-15-2021 06:26 PM in
Galaxy S
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08-16-2021 02:48 AM in
Galaxy SHi, let's try to perform a factory reset as suggested by Tallman.
Please follow the below steps to perform a factory reset: Note: You must back up your personal data prior to the factory reset because otherwise your personal information may be lost. If you have encrypted the microSD card, you must decrypt it before resetting the phone. Otherwise, your phone will not be able to read the data on the card. From Settings, search for and select Decrypt SD card, and then follow the on-screen prompts. From Settings, search for and select Factory data reset. Next, tap Factory data reset again and then review the information. When you are ready, swipe to and tap Reset. If you have a security lockset on the phone, you will be asked to enter the credentials. Finally, to delete all information and downloaded apps, tap Delete all.
Note: Your phone will reset; when it turns back on, it will start from the initial setup screen.
Thank you for the response, Tallman.
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08-15-2021 09:35 AM in
Galaxy S1. Open Settings → Apps → Camera → Storage
Click clear cache and clear data
Try open Camera again and see if error still exist. If error still exist, try the next suggestion.
2. Try Wipe Cache Partition in recovery mode:
- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partotion
- press power key to confirm
- click yes
- click reboot system
After system reboot and all stable, Open Camera and try again.
Let us know if problem exist. Good luck.
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08-15-2021 06:27 PM in
Galaxy S- Mark as New
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08-15-2021 06:33 PM in
Galaxy SIf after factory reset still having the same problem, you may need to bring your phone to certified service center for repair.
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08-15-2021 02:04 PM (Last edited 08-16-2021 02:23 AM ) in
Galaxy S